What is Alert Threshold?
Alert threshold is the inventory quantity at which you want to be alerted that this products is low in stock. You can set a different alert threshold value for each product and warehouse in Sumtracker.
Alert threshold can be set individually for each product through the interface or through bulk CSV upload.
Products with (available + incoming inventory) <= alert threshold are included in low stock products report
Alert thresholds can also be set to a negative value
If you do not want to receive alert threshold notifications for certain products at a particular warehouse, you can leave it blank and save it
Bundle products are not considered for this report. You have define the alert thresholds for the components.
How to Set Alert Threshold individually?
Option 1: Go to Inventory Page and Click on Alert threshold number to edit it
Option 2: Go to the Inventory Tab on product details page and edit the Alert threshold
How to Set Alert Threshold in bulk?
Step 1: Go to Inventory Page and Click on Import Alert Threshold
Step 2: Download the existing Alert Threshold file and update the alert threshold column
Step 3: Import the updated sheet
How to enable Email Notifications?
Go to Sumtracker settings > User Profile:
Select the checkbox for Low stock notifications:
How to stop receiving alerts for certain products?
You may want to stop tracking certain product and remove them from low stock alert threshold report.
In order to stop receiving alert for any product, you can remove its Alert threshold value and keep it blank.
If you want to update multiple products at once, you can download the import alert threshold file, set the threshold to blank for the products you don’t want notifications for, and upload the updated file.
Alert threshold values sync from BigCommerce
Alert threshold values in Sumtracker are automatically copied from BigCommerce Low stock field. Going forward, you have the choice of maintain the values on BigCommerce or Sumtracker.
If you have low stock values on BigCommerce, they will be copied to Sumtracker products. When you update the low stock value on BigCommerce, it will be copied to Sumtracker.
If you want to maintain low stock alert threshold values in Sumtracker, then you have to leave the BigCommerce low stock field as blank. If the value is blank in BigCommerce it will not override the alert threshold defined in Sumtracker.
If you have multiple warehouses in Sumtracker, then the low stock value is copied for all warehouses in Sumtracker.