Order Sync and Statuses
Sumtracker syncs all orders from your store automatically. The order status is being updated automatically every few minutes from your store. Sumtracker can only read order information from your store.
Sumtracker has order statuses which are used to manage orders.
OPEN - order is yet unfulfilled
CLOSE - when order is fulfilled
CANCEL - when the order has been cancelled or deleted on your store
Inventory for products is updated as soon as a new order is fetched to Sumtracker.
Inventory changes due to refunds, restocks or cancellations are updated in Sumtracker.
When an order gets fulfilled on your store, the fulfilment locations on Shopify are matched in Sumtracker.