How does Inventory sync work
After you turn on the sync, the stock levels from Sumtracker will start syncing to your online stores every 10 minutes.
Please note: Sumtracker is the master data of your inventory. You have to do all your stock adjustments in Sumtracker.
If you do any manual stock adjustments on the online store dashboard, they will not be detected by Sumtracker.
The Available Inventory is updated on your store.
Available Inventory = In Stock - Booked Stock
As shown in screenshot below, the Available quantity = 152 gets updated for the SKU.
In Stock = Physical stock in your warehouse
Booked = Quantity committed in open orders, not yet shipped
Available = Available inventory that can be purchased by your customers
Incoming = Total Incoming stock through Purchase Orders
If multiple listings have the same SKU, they get connected to the same product in Sumtracker. In the above screenshot, the product has 2 Online Listings (check last column in screenshot).
Inventory for both products is updated through the same product in Sumtracker.
To check the last time inventory sync was done, you can see it on your dashboard.
You can also do the inventory sync manually from the Refresh button on the dashboard for your store. This will sync your listings, orders and inventory.