🔍 How to Check Your Sync Setup
🛍️ For Shopify Stores
Go to Store Details → Warehouse Connections tab
Case 1: Shopify location is marked as 3PL
Sumtracker will not push inventory. Shopify remains the master.
Case 2: Shopify location is not marked as 3PL, but warehouse is mapped
Sumtracker will push inventory. Sumtracker becomes the master.
Case 3: Shopify location is not mapped to any warehouse
Sumtracker will not push inventory. Shopify stays as the master.
💡 If you're only syncing orders (legacy setup), your inventory sync behavior is still controlled based on how warehouses are mapped or marked.
🧷 For eBay, Etsy, Walmart
Go to Store Details → Warehouse Connections tab
If no warehouse is mapped, Sumtracker does not push inventory. The store controls inventory.
🔄 Coming Next
Coming Next: Smarter Inventory Visibility for 3PL Setups
We’re rolling out the ability to copy initial inventory from your store when using the “Order Only Sync” setup. Sumtracker will then periodically fetch inventory levels from your store, giving you up-to-date visibility into stock at your 3PL-managed locations — without needing those locations to push inventory updates.
For further assistance, please contact us at [email protected].