Sumtracker

This article explains how Sumtracker tracks orders, including open, closed, partial, and canceled states synced from your store.

Orders in Sumtracker

Learn to request past order syncing in Sumtracker and understand its impact on inventory adjustments and order bookings.

From when do orders start syncing to Sumtracker?

Learn how order syncing in Sumtracker works, from booking SKUs to updating stock on fulfillment, cancellation, or refund.

Order Sync - Explained

This article explains how to refresh or update orders in Sumtracker to sync status and correctly adjust inventory levels.

Order Actions - Refresh, Cancel and Close

This article explains how order edits sync from Shopify, Etsy, eBay, and Amazon to Sumtracker, and when manual refresh is needed.

How are Order edits synced from Online store to Sumtracker?

This article explains how Shopify users can access detailed pick lists with product SKUs, barcodes, and notes for order fulfillment.

How to access Pick lists for your orders?

This article explains how booked quantity works in Sumtracker and how to reduce it manually when order status isn’t synced.

How to reduce booked quantity?

Ankit Goyal

Orders

Find answers and get help from Intercom Support and Community Experts

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