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Connecting Sumtracker with online stores
Connecting Sumtracker with online stores
Nidhis A D avatar
Written by Nidhis A D
Updated yesterday

View and manage Connected stores

You can view and manage your connected stores directly from the dashboard. When a store is connected, it appears in the Store List widget on your dashboard, with its Sync status as Sync off.

Once a store is connected, all your product listings with SKUs are automatically synced to Sumtracker. This would be a good opportunity to ensure that all your online listings have SKUs added to them; if any product listings are missing SKUs, you can add them on your store.

Additionally, if you sell bundles or kits, you can set them up in Sumtracker now. Learn more.


Connecting Shopify Store with Sumtracker

You can install the Sumtracker app in Shopify either from the Shopify App Store or directly from the Sumtracker dashboard. Follow these steps to:

Connect Sumtracker from the Shopify App Store

  • On the Sumtracker app page, click the “Add app” or “Install app“ button.

  • A permissions page will appear. Review the permissions that Sumtracker needs to function properly.

  • After reviewing the permissions, click the “Install app” button.

  • If you don’t have a Sumtracker account, you will be prompted to create one. If you already have an account, simply log in.

  • Once installed, you will see the Shopify store has been connected to your Sumtracker account.

Connect Shopify store through Sumtracker

  • Log in to your Sumtracker account.

  • Click on the “Connect your Store” button in the dashboard and select “Shopify.”

  • You will be redirected to the Sumtracker app page in the Shopify App Store.

  • On the Sumtracker app page, click the “Add app” or “Install“ button.

  • A permissions page will appear. On authorising Sumtracker, you’ll be redirected to Sumtracker.

  • You will now see the Shopify store has been connected to your Sumtracker account.

Sumtracker Tutorial: Connect Shopify store to your Sumtracker Account [Video]


Connecting BigCommerce store with Sumtracker

You can install the Sumtracker app in BigCommerce either from the BigCommerce marketplace or directly from the Sumtracker dashboard. Follow these steps to:

Connect Sumtracker from the BigCommerce Marketplace

  • Go to the Sumtracker Inventory Management & Bundles in BigCommerce Marketplace.

  • On the Sumtracker app page, click the “Install” button.

  • If you're not already logged in to your BigCommerce account, you'll be prompted to do so. Log in or create a new account.

  • Choose the store you want to connect with Sumtracker and click on "Install" to begin the installation process.

  • Review the permissions that Sumtracker needs to function properly and click “Confirm” to proceed.

  • If you don’t have a Sumtracker account, you will be prompted to create one. If you already have an account, simply log in.

  • Once complete, you will see the BigCommerce store connected to your Sumtracker Account.

If you change the password for your BigCommerce store at any point, the store will be disconnected from Sumtracker. To restore the connection, make sure to reconnect your BigCommerce store in Sumtracker immediately after changing the password.

Install Sumtracker from BigCommerce Marketplace [Video]

Connect BigCommerce store through Sumtracker

  • Log in to your Sumtracker account.

  • Click on the “Connect your Store” button on the dashboard and select “BigCommerce.”

  • You will be redirected to the BigCommerce Marketplace.

  • On the Sumtracker app page, click on “Get the app” button.

  • If you're not already logged in to your BigCommerce account, you'll be prompted to do so. Log in or create a new account.

  • Choose the store you want to connect with Sumtracker and click on "Install" to begin the installation process.

  • Review the permissions that Sumtracker needs to function properly and click “Confirm” to proceed.

  • After installation, you will see the BigCommerce store connected to your Sumtracker Account.

If you change the password for your BigCommerce store at any point, the store will be disconnected from Sumtracker. To restore the connection, make sure to reconnect your BigCommerce store in Sumtracker immediately after changing the password.

Connect BigCommerce store to Sumtracker [Video]


Connecting WooCommerce store with Sumtracker

To connect your WooCommerce store to Sumtracker, follow these simple steps:

  • Log in to your Sumtracker account.

  • Click on the “Connect your Store” button and select “WooCommerce.”

  • You will be prompted to enter your WooCommerce website URL.

  • After entering the URL, click on the “Connect store” button.

  • Sumtracker will display a list of permissions it requires to function properly. Review these permissions carefully.

  • Once you've reviewed the permissions, click on the “Approve” button to grant Sumtracker access.

  • Once complete, you will see the WooCommerce store connected to your Sumtracker Account.

Connect WooCommerce store with Sumtracker [Video]


Connecting Etsy store with Sumtracker

Follow these steps to connect your Etsy store to Sumtracker:

  • Log in to your Sumtracker account.

  • Click on the “Connect your Store” button and select “Etsy”.

  • You will be redirected to the Etsy login page. Log in to your Etsy seller account.

  • Etsy will display a list of access permissions Sumtracker requires to function properly. Take a moment to review these permissions.

  • After reviewing the permissions, click on the “Grant access” button to authorise Sumtracker.

  • After granting access, you will see the Etsy store connected to your Sumtracker Account.

If you change the password for your Etsy store at any point, the store will be disconnected from Sumtracker. To restore the connection, make sure to reconnect your Etsy store in Sumtracker immediately after changing the password.

Sumtracker Tutorial: Connect Etsy store [Video]


Connecting eBay store with Sumtracker

Follow these steps to connect your eBay store to Sumtracker:

  • Log in to your Sumtracker account.

  • Click on the “Connect your Store” button and select “eBay”.

  • You will be redirected to the eBay login page. Log in to your eBay seller account.

  • After logging in, your eBay store will be successfully connected to Sumtracker.

  • Once complete, you will see the eBay store connected to your Sumtracker Account.

If you rename your eBay store, make sure to disconnect it from Sumtracker and then reconnect it. It may be connected as a separate store.

Sumtracker Tutorial: Connect eBay Store to your Sumtracker account [Video]


Connecting Amazon store with Sumtracker

Follow these steps to connect your Amazon marketplace to Sumtracker:

  • Log in to your Sumtracker account.

  • Click on the “Connect your Store” button and select “Amazon”

  • Select the specific Amazon marketplace you want to connect to Sumtracker.

  • You will be redirected to Amazon Seller Central. Log in to your account.

  • Amazon will display a list of access permissions Sumtracker requires to function properly. Review these permissions carefully.

  • Check the box indicating that you understand and direct Amazon to share your information with Sumtracker.

  • After reviewing and agreeing to the permissions, click on the “Confirm” button.

  • Once confirmed, your Amazon marketplace will be successfully connected to Sumtracker.

  • Once complete, you will see the Amazon store connected to your Sumtracker Account.

For Amazon stores, please note that products are not synced immediately upon connecting the store to Sumtracker. Instead, products are synced when you select the Fulfilment type (FBA/FBM) while turning on Inventory sync.

Sumtracker Tutorial: Connect Amazon Store [Video]


Common errors during connecting stores

  • Store Not Connecting: If your store is not getting connected, try logging out of your store. Then, follow the connection steps again, ensuring you log into the correct store that you want to connect to Sumtracker.

  • Store Already Connected to Another Account: If you receive a message indicating that your store is already connected to another account, it's possible that one of your team members has already connected your store to a different Sumtracker account. In this case, reach out to the support team to help resolve this.

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