Shopify: Which products are not synced from Shopify?

1. When you connect a new store, only Active listings are synced. Afterwards, all listings whether in Active or Draft are synced as they get updated on your store.

2. We do not sync products without SKU on Shopify to Sumtracker. If you do not use SKU for certain products on Shopify, you may copy their names into the SKU field, in order to sync them to Sumtracker.

3. Shopify does not send us products data if Online Store is not selected under Sales Channels and Apps.

You need to check this setting for your product if its not syncing to Sumtracker.

If you want to exclude certain products from syncing to Sumtracker, you can uncheck the Online Store option.

Still need help? Contact Us Contact Us