Connect Shopify locations to Sumtracker warehouses
This is the page where you connect your Shopify locations to Sumtracker warehouses.
For each Shopify location, you are supposed to tell us how it is linked with Sumtracker. There are three key decisions to take while you are at this step:
- Choosing Sumtracker warehouse: If you want to connect your Shopify location to an existing Sumtracker warehouse or if you want to create a new warehouse against that location and link that.
- What will be the sync mode
- How the opening stock for this location is set in Sumtracker
To check your connections, click on the channel card and go to the Warehouse Connections tab on the channel details page.
Sumtracker warehouse
For each store location, you have two choices:
- Create a new Sumtracker warehouse - for locations being added to Sumtracker for the first time
- Link to an existing Sumtracker warehouse - useful when you're connecting a second or third store, and the new store's location is physically the same as a warehouse you've already created in Sumtracker
💡 💡When connecting a second or third store, carefully review whether each new store location should map to an existing Sumtracker warehouse or to a new one. Linking the right locations together is what keeps your inventory consistent across multiple sales channels.
Choosing the sync mode
For each connection, you also need to decide who is the inventory master — Sumtracker or your store. The master is the source of truth for inventory: its numbers will overwrite the other side.
There are two options: Sumtracker Master and Shopify Master. Choose the one that matches how that specific location is operated.
Sumtracker Master
Set Sumtracker as the master when you want to manage your inventory operations inside Sumtracker.
This is the recommended setting for most locations, and it is required if you want to use Sumtracker for any of the following:
- Inventory sync across stores
- Purchase Orders
- Bundles
- Stock adjustments
- Stocktakes
- Stock transfers
- Any other day-to-day inventory operations
Once set, Sumtracker pushes inventory updates to Shopify. Any inventory change made directly on Shopify will be overridden.
Shopify Master
Set Shopify as the master only in specific cases:
- The location is fulfilled by a 3PL or third-party app that updates inventory directly on Shopify. In this case, Shopify holds the correct stock numbers, and Sumtracker mirrors them.
- You're testing Sumtracker before going fully live. You can start with Shopify as the master to safely validate the inventory sync and replenishment features, then switch to Sumtracker Master once you're comfortable.
When Shopify is the master, inventory is copied from Shopify into Sumtracker at regular intervals.
💡 If the location is your own warehouse or fulfilment center (not a 3PL), do not set Shopify as the master for long-term use. Shopify Master is meant for third-party-controlled locations or for short-term testing — it does not let you manage inventory operations in Sumtracker.
Do not connect
There will be no inventory sync between Sumtracker and Shopify.
In this case, the Shopify location will simply not be connected to Sumtracker. The orders placed on your Shopify store will keep syncing to Sumtracker. However, we will not detect inventory changes for the particular location that is not linked.
Opening Inventory
Importing Inventory from Shopify - Recommended for most setups
Imports the inventory from the Shopify location to the respective Sumtracker warehouse to set as the initial inventory numbers.
Use current inventory in Sumtracker
⚠️ You must choose this option cautiously. Only used when Sumtracker warehouse already has the correct inventory.
You can push the existing Sumtracker inventory to override the inventory levels on Shopify.
This is used only when you already have the correct inventory in Sumtracker for that location. And you do not want Shopify inventory to override the inventory in Sumtracker.
For first-time setup
If you're new to Sumtracker:
- Start with Shopify Master on all locations to test the sync and replenishment without risk.
- Once you're comfortable with how Sumtracker behaves, switch your own warehouses to Sumtracker Master.
- Keep 3PL locations on Shopify Master permanently.