Setting up your products
Your products are imported automatically
Once you connect your store, Sumtracker immediately syncs all products and variants that have SKUs. You don't need to do anything — just check your product list to confirm everything came in correctly.
💡 No SKUs on some products? Sumtracker only imports listings that have a SKU assigned. If some products are missing, go to Shopify and add SKUs to those products — they'll sync into Sumtracker automatically.
How Sumtracker organizes your products
Sumtracker uses SKUs as the single source of truth. Each unique SKU becomes one product in Sumtracker. If multiple listings across different channels share the same SKU, they are automatically linked together — this is how inventory stays in sync across all your sales channels.
You can see all linked listings under the Online Listings tab on any product's detail page.
💡 Important: If two physically different products currently share a SKU, assign them unique SKUs on Shopify before proceeding. Otherwise they will be treated as the same product in Sumtracker.
What gets imported from Shopify
By default, Sumtracker imports active products with SKUs. Draft products can also be synced — you can change this anytime from Settings → Sales Channels → Channel Settings.
Where should you create new products?
| Product type | Where to create it |
|---|---|
| Products you sell on your store | Create on Shopify (or your connected store) — Sumtracker imports automatically |
| Internal-only items (bundle components, raw materials) | Create directly in Sumtracker — these won't be published to your store |
💡 Always create sellable products on your store, not in Sumtracker. This keeps your listings and inventory in sync from the start.
Products not showing up?
If something isn't importing correctly, trigger a manual re-sync:
Settings → Sales Channels → Channel Settings → Re-sync all listings