Shopify: Match location priority on Shopify and Sumtracker
The Location priority of warehouses in Sumtracker must be matched with that on Shopify. Else, it could result in Inventory mismatches.
How is the location priority used in Sumtracker?
As you get orders from Shopify, inventory will be booked based on the priority of warehouses. Warehouses given as priority 1 will be checked first for booking the inventory. If stock is not available in first priority warehouse, then 2nd priority warehouse will be checked, and so on. We use the same logic as Shopify for booking inventory of products. You can change the location priority in Sumtracker from Store settings > Warehouse Connections tab.
When you fulfil the order on Shopify, inventory will be deducted as per the actual shipping location. We check the fulfillment data from Shopify and reduce the inventory from respective warehouse accordingly. As a result, your inventory will be maintained in Sumtracker as per the actual count in your warehouse.
Check Location Priority on Shopify
Go to Settings > Location