What happens when you turn on inventory sync?
When you turn on inventory sync, inventory from Sumtracker will start being pushed to your store and the orders will start syncing to Sumtracker. Product data starts syncing from your store to Sumtracker as soon as the your store is connected to Sumtracker, and it will continue syncing. You have the option to copy inventory from your store to Sumtracker as a one-time action during this process. After turning on the sync, all inventory adjustments must be done in Sumtracker.
How to turn on Inventory Sync for Shopify store?
After successfully connecting your Shopify store to Sumtracker, you will notice that the Sync status for the store is displayed as “Sync Off” in the Store List widget on the dashboard. To turn on inventory sync, simply follow these steps:
Step 1: Review Summary
Click on the “Turn on Sync” button for the Shopify store. You’ll see a summary of the steps involved in turning on the sync. Review them and click "Next" to proceed.
Step 2: Copy Inventory
You will then be prompted to select whether you want to copy inventory from your Shopify store to Sumtracker.
Copy Inventory: Select this option if you wish to set the inventory from your Shopify store as the initial inventory in Sumtracker. This would be the best option if you haven't added any inventory in Sumtracker yet.
Don't Copy Inventory: Select this option if you want the inventory in Sumtracker to be updated on your store.
Ensure that your inventory in Sumtracker is accurate and up-to-date before selecting Don’t Copy Inventory.
Step 3: Map Locations & Warehouses
In this step, you will link your Shopify locations to Sumtracker warehouses.
You have three options:
Create New Warehouse: This will generate new warehouses in Sumtracker corresponding to the locations in Shopify.
Link with Existing Sumtracker Warehouse: Select the Sumtracker warehouse from the dropdown menu to map them to the Shopify locations. The Sumtracker warehouses will be renamed to match the names of the corresponding Shopify locations.
Do Not Link: Select this option if you do not want to map the Shopify location to any warehouse in Sumtracker. Inventory will not be updated on Shopify for that location.
If you’d like to link the same Sumtracker warehouse to multiple different locations on Shopify, refer to this help guide for detailed instructions.
You'll notice that the Sync status for the Shopify store is turned on in the store list.
Turn on Sync for Shopify Store [Video]
How to turn on Inventory Sync for Etsy store?
After successfully connecting your Etsy store to Sumtracker, you will notice that the Sync status for the store is displayed as “Sync Off” in the Store List widget on the dashboard. To turn on inventory sync, simply follow these steps:
Step 1: Review Summary
Click on the “Turn on Sync” button for the Etsy store. You’ll see a summary of the steps involved in turning on the sync. Review them and click "Next" to proceed.
Step 2: Copy Inventory
You will then be prompted to select whether you want to copy inventory from your Etsy store to Sumtracker.
Copy Inventory: Select this option if you wish to set the inventory from your Etsy store as the initial inventory in Sumtracker. This would be the best option if you haven't added any inventory in Sumtracker yet.
Don't Copy Inventory: Select this option if you want the inventory in Sumtracker to be updated on your store.
Ensure that your inventory in Sumtracker is accurate and up-to-date before selecting Don’t Copy Inventory.
Step 3: Connect Sumtracker warehouses with the store
In this step, select at least one Sumtracker warehouse from the dropdown menu to link it to the store. The combined inventory of all selected warehouses will be updated to the store.
Step 4: Confirm and Turn on Sync
If you selected "Copy Inventory" in Step 2, choose the Sumtracker warehouse where inventory from the Etsy store will be copied. Then, Confirm and Turn on Sync.
If you selected "Don’t Copy Inventory" in Step 2, you'll see the warehouses whose combined inventory will update your store. Confirm and Turn on Sync.
Once completed, you'll notice the Sync status for the Etsy store is turned on in the store list.
If you have multi-currency listings in your Etsy store, they will be updated to use the base currency price for all currencies. This is a limitation from Etsy, and we have informed the Etsy team about this issue.
Sold out Etsy listings need to be renewed by paying a renewal fee. Setting to Auto-renew listings is turned on by default in Sumtracker. You can choose to turn off auto-renew setting so your your listings don’t renew automatically through Sumtracker when they expire.
Turn on Sync for Etsy Store [Video]
How to turn on Inventory Sync for Amazon store?
After successfully connecting your Amazon store to Sumtracker, you will notice that the Sync status for the store is displayed as “Sync Off” in the Store List widget on the dashboard. To turn on inventory sync, simply follow these steps:
Select your Fulfillment type
Click on the “Turn on Sync” button for the Amazon store. You will then be asked to select the fulfillment type that you want to connect with Sumtracker.
FBM (Fulfilled by Merchant): You manage inventory, logistics, and fulfillments independently.
FBA (Fulfilled by Amazon): Send inventory to Amazon; they handle inventory management, logistics, and fulfillment.
Both FBM + FBA: You use a combination of FBM and FBA in your store.
FBM (Fulfilled by Merchant)
Step 1: Review Summary
You’ll see a summary of the steps involved in turning on the sync for FBM fulfillment. Review them and click "Next" to proceed.
Step 2: Copy Inventory
You will then be prompted to select whether you want to copy inventory from your Amazon store to Sumtracker.
Copy Inventory: Select this option if you wish to set the inventory from your Amazon store as the initial inventory in Sumtracker. This would be the best option if you haven't added any inventory in Sumtracker yet.
Don't Copy Inventory: Select this option if you want the inventory in Sumtracker to be updated on your store.
Ensure that your inventory in Sumtracker is accurate and up-to-date before selecting Don’t Copy Inventory.
Step 3: Connect Sumtracker warehouses with the store
In this step, select at least one Sumtracker warehouse from the dropdown menu to link it to the store. The combined inventory of all selected warehouses will be updated to the store.
Step 4: Confirm and Turn on Sync
If you selected "Copy Inventory" in Step 2, choose the Sumtracker warehouse where inventory from the Amazon store will be copied. Then, Confirm and Turn on Sync.
If you selected "Don’t Copy Inventory" in Step 2, you'll see the warehouses whose combined inventory will update your store. Then, Confirm and Turn on Sync.
Once completed, you'll notice the Sync status for the Amazon store is turned on in the store list.
FBA (Fulfilled by Amazon)
With FBA, you will only be able to track the inventory, you cannot manage the inventory on Sumtracker. Sumtracker will not push any inventory to your FBA marketplaces. Inventory from your FBA warehouse will be copied to Sumtracker once every 24 hours.
Step 1: Select the Marketplace
Select the marketplaces where you use Amazon FBA.
Once completed, you'll see the Sync status for the Amazon store is turned on in the store list.
FBM + FBA
For Amazon stores utilising both FBM and FBA, follow the process outlined above to turn on Sync for both. After selecting this fulfillment type, proceed with the steps for FBM (Fulfilled by Merchant) then follow up with the steps for FBA (Fulfilled by Amazon) to connect both the fulfillment types to Sumtracker.
Turn on Sync for Amazon Store [Video]
How to turn on Inventory Sync for eBay and Walmart stores?
After successfully connecting your store to Sumtracker, you will notice that the Sync status for the store is displayed as “Sync Off” in the Store List widget on the dashboard. To turn on inventory sync, simply follow these steps:
Step 1: Review Summary
Click on the “Turn on Sync” button for your store. You’ll see a summary of the steps involved in turning on the sync. Review them and click "Next" to proceed.
Step 2: Copy Inventory
You will then be prompted to select whether you want to copy inventory from your store to Sumtracker.
Copy Inventory: Select this option if you wish to set the inventory from your store as the initial inventory in Sumtracker. This would be the best option if you haven't added any inventory in Sumtracker yet.
Don't Copy Inventory: Select this option if you want the inventory in Sumtracker to be updated on your store.
Ensure that your inventory in Sumtracker is accurate and up-to-date before selecting Don’t Copy Inventory.
Step 3: Connect Sumtracker warehouses with the store
In this step, select at least one Sumtracker warehouse from the dropdown menu to link it to the store. The combined inventory of all selected warehouses will be updated to the store.
Step 4: Confirm and Turn on Sync
If you selected "Copy Inventory" in Step 2, choose the Sumtracker warehouse where inventory from the store will be copied. Then, Confirm and Turn on Sync.
If you selected "Don’t Copy Inventory" in Step 2, you'll see the warehouses whose combined inventory will update your store. Confirm and Turn on Sync.
Once completed, you'll notice the Sync status for the store is turned on in the store list.
Turn on Sync for eBay Store [Video]
When should you select “Don’t copy inventory“ during Turning on sync?
Select "Don't copy inventory" when you want to connect an existing Sumtracker warehouse to your store. This option is ideal when you already have inventory managed in Sumtracker and want to link it to a new store without duplicating data.
For instance, if you have one physical warehouse and two Shopify stores, and you're connecting the second Shopify store to the existing Sumtracker warehouse with the updated inventory, choosing this option ensures that the inventory is synced with the existing warehouse data.